Privacy Policy

Welcome to Jeetwin’s official privacy policy page. We value your trust and understand the importance of protecting your personal information. This document details how we collect, use and protect your data when you use our services in India.
Information Collection
We collect personal information from users in order to provide high quality services such as secure transactions, personalized interface and compliance with Indian legal requirements.
Categories of information collected:
- Personal Information: Name, date of birth, email address, phone number.
- Financial Information: Bank details, payment card details, transaction history.
- Technical Data: IP address, location, device and browser used to access the platform.
Use of Information
We use your information only for the purposes set forth below:
- To manage your account and complete transactions.
- To improve user experience and provide personalized offers.
- To comply with Indian laws, including anti-money laundering (AML) laws.
- To ensure the security of your account and prevent fraud.
Information Sharing
Jeetwin does not sell or share your information with third parties without your consent, except in the following cases:
- Legal Requirements: Transfer of information to Indian government authorities upon request within the limits of the law.
- Jeetwin Partners: Data may be shared with certified payment providers and service providers to fulfill transactions.
Data Protection
We utilize state-of-the-art technology to protect your data, including:
- Encryption: All data is transmitted through secure channels using SSL.
- Access Control: Access to your data is restricted to authorized personnel only.
- System monitoring: Our system is regularlymonitored for security threats.
Data Retention
- Personal data is retained for the duration of account use and up to 5 years after account deletion as required by Indian laws.
- When the retention period is reached, the data is deleted or anonymized.
Your rights
You have the following rights in relation to your information:
- Right of access: To request a copy of your data.
- Right to rectification: To update or correct your data.
- Right to erasure: To request thedeletion of your account and personal data.
Use of cookies
We use cookies to ensure stable site performance and to personalize content. You can manage your cookie settings through your browser settings.
Changes to the privacy policy
Jeetwin reserves the right to update its privacy policy at any time. All changes will be posted on this page and users will be notified of material changes.
Contacts
If you have questions or want to exercise your rights, contact our support team:
- Email: [email protected]
- Live Chat: Available via mobile app or website.